Is it just me? A Cleaning Service Update.

Spoiler alert: The cleaning service was bad. Really bad.

If you hire a company to ‘deep clean‘ your home, you should expect that they will deep clean, i.e. clean baseboards, scrub bathrooms including grout, vacuum furniture, HAND dust light fixtures and mop floors.

What actually happened? An inexperienced group of young ladies, dirty equipment and the perception that my house was ‘already clean” caused a disaster of a job.

NONE of the above-referenced items were done, and what they did do, is still a mystery. When I did the walk through with one of the girls (and I say girl because I don’t think she was barely 18), she ‘forgot’ to wipe the mirror in the powder room as well as numerous other spots that were missed. I just had no words, and told her I would handle it with the office. Below is a picture of what my vacuum picked up in my family room alone AFTER they cleaned.

It is obvious that either their vacuums didn’t work, or they just didn’t do anything. The blinds still had dust on them, the baseboards weren’t touched.

The company immediately sent me an invoice in the amount of $654 – and of course I didn’t pay it. Instead, I had a 30 minute conversation with the office manager. I had already paid a NONREFUNDABLE deposit 3 days before of $156.00 (don’t get me started on that one), which I thought was more than enough for the job that was done. I was then ‘threatened with a lawsuit’ if I didn’t cough up another $100. I reluctantly agreed to pay the other $100 (because I just didn’t want to deal with them anymore). Then, the office manager, after threatening me, said she hopes I give them another chance and she would make the next cleaning free and send experienced cleaners. WTF????

I’m still reeling from this experience, and have decided perhaps a cleaning service is not in the cards for me. I did make sure to leave a detailed review, but I’m sure it will get lost behind all the ‘positive’ ones.

I will admit I’m picky when it comes to cleaning, but I can honestly say this time it wasn’t ME.

$256 stupid tax. Ugh.

HOW DO YOU HANDLE BAD SERVICE?

I hired a cleaning service.

Am I getting cocky with all that extra cash I have since paying off my mortgage?

Photo by cottonbro studio on Pexels.com

Absolutely not. I live in a large home and it’s getting harder and harder for me to clean. I can do the ‘every day’ cleaning, but getting on my hands and knees scrubbing floors is no longer my preference. I’ve been very picky with in the past, but I’ve decided it’s time to let someone help me. I hired a cleaning service to do an initial deep cleaning and if I like what they do, I’ll hire them to come out monthly. The reviews were very favorable, so I’m keeping my fingers crossed they do a good job.

It will be money well-spent, and my aching bones will thank me. 😉

Do you use a cleaning service?